BBB Charlotte, NC

Apparently, ScentAir requires customers to sign contracts that they tend to refuse to cancel.

They have a B- Rating with the BBB.

Complaints Page 1, Page 2 and reviews. BBB business profile.

ScentAir could CARE LESS about HEALTH, and even when a dentist's office expressed problems with their product, employees and patients getting sick, they refused to address the problem!!!

'We subscribed to receiving scented fragrances for our dental office. When it was determined some of our staff members and patients were getting sick from the usage of the scents we contacted the company to cancel the agreement and the services. The company would not cancel the service. More concerned about their monthly fee than the satisfaction of their clients. We have boxes of unused packages that they would not send return labels for. It has ruined our impression of their organization and would not recommend to any other business. We are only seeking a cancellation of the services and the billing agreement due to unique circumstances related to the health and well being of our staff.'